How to Lock Chat Access for a Single Student

In this article, you will learn how to lock chat access for a single student through your Chat Portal.

Last updated - July 17, 2024

 

  1. From your Chat Portal homepage, click "Students."cfs students 1


  2. Click the lock button to the left of a student's name.
    student lock button 1


  3. Select one of the lock options. You can choose between:
    1. 1 hour
    2. Until 3pm
    3. Indefinitely
    4. Custom time
      1. The "Custom time" locks chat until a set date and time.

    lock chat access I


  4. Select the resources you would like to lock. You can choose:
    1. Chat mode
    2. Tutor mode

    resource lock 1


  5. Click "Lock 1 student."
    lock individual student