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      3. About Skill Struck

      Is customer support available?

      Live support is available from 6 AM Mountain Time (MT) to 6 PM MT.

      Last updated - July 10, 2025

       

      Yes! Our friendly and helpful support team can be reached through email at support@skillstruck.com.

      Skill Struck teachers and administrators can take advantage of our live chat support during our operating hours. For assistance outside these hours, our AI bot, Rocki, is available to help with general inquiries and basic troubleshooting.

      We also have an extensive knowledge base with articles and FAQs that are available at any time!

       

      To access customer support via chat, your district will need to whitelist a list of Skill Struck domains. Please follow this article to do so:

      https://support.skillstruck.com/knowledge/domains-to-whitelist