In this article, you will learn how to view student chats in the admin portal and to view all recent chat messages.
Last updated - May 20, 2025
1. From the Chat for Schools Educator Portal, navigate to the Admin Tools section and click on "Student Chats".
2. This will bring up a search bar to view chats, you will then type in a student name and hit enter.
At this time, you can only search by a student's full name.
3. Once the student has appeared, click the "View Chats" link to the left of the student name.
4. The chat history for the searched student will now display.
5. In the top right corner, you can filter by Flagged, Regular, and All Chats.
6. After using the filter, you can view the chat interaction by selecting the drop down arrow on the right hand side.
7. After clicking the drop down arrow there is an option to "Print chat."
Warning: Some of the content in Flagged Chats may be inappropriate.
Viewing Recent Messages
1. From the Search Students screen, navigate to the bottom section "Recent Messages". A drop down option will be provided of 25, 50, or 100 of the most recent messages for your district. Then click "Load Messages" to view.
2. This will provide a view of the most recent chats for the district, which include "Date", "Student", "Conversation", "Message", "Teachers", and "Flagged" columns.
3. By clicking on the "Conversation" link, you are able to view the chat interaction.
