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How to view student chats in the admin portal

In this article, you will learn how to view student chats in the admin portal.

Last updated - March 28, 2025

 

1. From the Chat for Schools Educator Portal, navigate to the Admin Tools section and click on "Student Chats".

 

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2. This will bring up a search bar to view chats, you will then type in a student name and hit enter.

 

At this time, you can only search by a student's full name.

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3. Once the student has appeared, click the "View Chats" link to the left of the student name.

 

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4. The chat history for the searched student will now display.

 

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5. In the top right corner, you can filter by Flagged, Regular, and All Chats. 

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6. After using the filter, you can view the chat interaction by selecting the drop down arrow on the right hand side.

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7. After clicking the drop down arrow there is an option to "Print chat."

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Warning: Some of the content in Flagged Chats may be inappropriate.