How to Hard Refresh

This article explains how to perform a hard refresh.

Last updated - July 12, 2023

A hard refresh is a way of clearing the browser's cache for a specific page to load the most recent version of that page. A hard refresh can fix a number technical problems. Each browser has a different process to complete a hard refresh.  Here are instructions for Chrome, Safari, Firefox, and Edge.

Chrome

Windows

• • 1. Hold down Ctrl and click the Reload button.
    2. Or, Press Ctrl+F5.

Mac 

• • 1. Hold ⇧ Shift and click the Reload button
    2. Or, press ⌘ Cmd +⇧ Shift + R.

Chromebook 

• • 1. Hold down Ctrl and click the Reload button. On a Chromebook, be careful not to hold ⇧ Shift and press the physical reload key on the keyboard, or it will rotate the internal display.

Safari 

Windows 

• • 1. Hold the Ctrl key, press the F5 key
    2. Or, hold the Ctrl key, click the Refresh button

Mac 

• • 1. Hold down ⌥ Option + ⌘ Cmd + E

Firefox

Windows

• • 1. Press Ctrl+F5.
    2. Or, press Ctrl + ⇧ Shift + R

Mac 

• • 1. Hold down ⇧ Shift and click the Reload button.
    2. Or, press ⌘ Cmd + ⇧ Shift + R

Chromebook

• • 1. Hold down Ctrl and click the Reload button. On a Chromebook, be careful not to hold ⇧ Shift and press the physical reload key on the keyboard, or it will rotate the internal display.

Edge

Windows

• • 1. Hold the Ctrl + F5.
    2. Or, press Ctrl and click the Reload button.