FAQ: When viewing a student's Chat history, how can I tell if they interacted with the tutor or the standard chat?

Last updated - July 1, 2026

When you click into the Chat history for an individual student, you will see a message icon and/or a graduate icon.

• The message icon represents standard chat interactions

• The graduate icon represents tutor interactions.

To view a full student chat or tutor interaction, click the downward-facing arrow.